SecureLook Support FAQs

1. How do I FTP to my secure server immediately after I get my username & password?

2. What is the path to Perl & Sendmail?
   Perl: #!/usr/bin/perl
   Sendmail: /bin/sendmail.real -t

3. What is the Operating System used by SecureLook servers?
   Red Hat Linux
   

4. What kind of scripting languages can be used on SecureLook servers?
   PHP, Perl, and Bash
   

5. What versions of PHP & Perl are available on SecureLook servers?
   Perl version= 5.00503
   PHP version= 4.0.3
   

6. Does SecureLook offer compilers, Telnet, or SSH access to its servers?
   In order to maintain the highest security levels we do not offer these items.
   

7. Why do some of my users get a warning in their browser about the certificate not matching the domain name?

8. Does SecureLook have a reseller program?

9. When I attempt to upload a file, or group of files, I get an error in my FTP client?

10. Where do I get the SecureLook seal for my website?

11. How do I link the SecureLook seal to ensure that visitors can click on it and I am authenticated?

12. How do I create a PGP key?

13. What are some examples of shopping carts that will work with Secure Look?

14. How do I get email from my SecureLook account encrypted?